Here’s how to connect your phone to the school wireless

Here’s how to connect your phone to the school wireless

The school wireless network has been designed to allow for all EVSC students and staff to connect their personal devices to the Internet.  Here are directions on how to get connected.

DIRECTIONS

  1. Simply attach to the “EVSC-Secure” wireless network.
  2. Use your Window’s login credentials to attach. (see below)
  • Username: firstname.lastname
  • Password: same password as your computer
    • If you change your password at some point during the school year, you will need to follow these steps again and use your new password.

PLEASE NOTE: Some students have configured their devices for EVSC-Staff or EVSC-Student.  These networks are designed for EVSC devices only. Be aware that any non-EVSC devices on these networks will be blocked and not allowed back on the network.

Please assist us with providing the best school wireless experience we can for your school!

Thanks,

Office of Technology

Experiencing issues with Google or YouTube?

Experiencing issues with Google or YouTube?

Google and YouTube Error ScreenWhat’s going on with Google and YouTube?

Students and teachers recently reported an issue with Window’s devices when visiting Google websites using Google Chrome browser.  This was affecting Gmail, Drive, YouTube, and other Google sites.  When visiting these sites, they were presented with an error message instead of the website.  (see pic right)

There’s now a fix!

Technology Support has resolved the issue and has pushed out a software update for all Window’s computers.  To get the update, students and staff need to restart their computers while at school.  Please do this at a time when it’s convenient to leave the computer turned on.

To restart your computer, click on the Window’s Start button and then choose Restart in the bottom-right of the menu.

PLEASE NOTE: If you haven’t restarted your computer in a while, please be prepared for extended wait time during the restart process to install all the updates that may be available for your computer.  
Please do NOT hold down the power button on your computer to interrupt the update process as this can cause major issues that may require Technology Support to have to reimage your computer (erase your stuff?) to fix the problem.

You will NOT receive the update if you restart…

  • Holding down the power button and then starting up the computer.
    • This does not allow for your computer to install the update as part of the startup sequence.  Please note that sometimes restarting while here at school can be slow if there are many updates for your computer.  That’s why it’s important to restart your computer once or twice a week to minimize the wait time.
    • If you’re having trouble shutting down or restarting your computer, please see a teacher to let you visit your building Technology Support person.
  • Close the lid on your computer and then log back in again.
    • This is not a restart.  Your computer is just asleep with the computer door locked waiting for your username and password to unlock it again.  Your computer has to fully shut down and start back up again to install the update.
  • Restarting your computer at home.
    • We can only issue updates that fix issues related to the internet and software when you restart using the school’s internet.  If restarting is slow, restart first thing in the morning when you get to school. This will allow the process to complete so you’re ready to go when class starts.
How to Troubleshoot Your Lenovo ThinkPad

How to Troubleshoot Your Lenovo ThinkPad

Here’s some quick tips you can use to troubleshoot issues that may occur with your Lenovo ThinkPad.

  1. Restart your ThinkPad
    • Did you know? – If you restart your ThinkPad at school, your computer receives important software updates and fixes for common issues with software and Internet. We are not able to push out fixes while you’re at your home so it’s essential that you restart your computer at school at least once a week.
    • Don’t be surprised… – You may need to restart your computer a couple times to receive all software updates especially if you haven’t restarted your computer at school for a while.
  2. Ask a teacher or school administrator for assistance.
  3. Take it to the office or your school tech office for further assistance.
    • Find out where you are to take your ThinkPad when restarting doesn’t work.

More Quick Tips…

Battery will not charge AND the computer does not say that it needs to be replaced.

Try disconnecting the charger 2-pieces (the cord that plugs into the rectangular block piece) and put them back together again.  Sometimes this often fixes the issue.

What do I do if my battery needs to be changed?

Bring your ThinkPad to the school’s Tech Office to get a new battery.

The mute light is on or you’re not able to control the volume with the buttons at the top.

Part of the fix that we had to put in place for last year’s ISTEP test caused those buttons to no longer work.  To control the volume you will need to use the volume control down by the clock in Windows.

 

The Scoop on High School Student Passwords

The Scoop on High School Student Passwords

All EVSC high school students were prompted to change their computer passwords when they first signed into their ThinkPads this school year. As a result, student passwords for Gmail, Google Apps, and itslearning changed to match this newly set password as entered by the student.

Students need to be aware of this fact when attempting to sign in to Gmail, Google Apps, and/or itslearning. Simply using the student ID number as the password for these programs will not work if the password was changed to something different upon first sign on to the ThinkPad.

Student logins for RDS Parent/Student Access for the gradebook are not managed by this system. If you need support with your RDS gradebook access, please email parentaccess@evsc.k12.in.us.

How do I change my password?

Click on Change Password

Click on Change Password

To change your password, simply press the Ctrl, Alt, and Delete keys at the same time to launch the Windows Lock Screen.

Next, click the Change Password button and then follow the prompts to enter your username, old password, and the new password (entered twice).

Once you finish entering in all your information, click the arrow button to save the changes.

Remember that once you do this, your password has changed on your computer, Gmail, Google Apps, and itslearning.

Enter your username, old password, and new password (twice) and then click the arrow button to save.

Enter your username, old password, and new password (twice) and then click the arrow button to save.